EPOQUE PRIVACY POLICY
EPOQUE PRIVACY POLICY
LAST UPDATED: MAY 19, 2023
YOUR PRIVACY: OVERVIEW
If you are a consumer in the United States, this privacy policy ("Privacy Policy") explains how époque évolution (collectively, "époque évolution," "we," or "us") collects, uses, discloses, and retains your personal data when you access or use our websites or mobile applications (collectively, the “Services”), shop in our stores, visit or otherwise engage with our Guest Education Centre, register for and attend events, engage with us on social media or otherwise interact with us. Please review this Privacy Policy carefully.Please note that we provide different or additional privacy notices in connection with certain activities, programs, and offerings. For more information about our privacy practices in another jurisdiction, please refer to the privacy policy available in our stores, or posted on our website, for that jurisdiction.
LAST UPDATED: MAY 19, 2023
YOUR PRIVACY: OVERVIEW
If you are a consumer in the United States, this privacy policy ("Privacy Policy") explains how époque évolution (collectively, "époque évolution," "we," or "us") collects, uses, discloses, and retains your personal data when you access or use our websites or mobile applications (collectively, the “Services”), shop in our stores, visit or otherwise engage with our Guest Education Centre, register for and attend events, engage with us on social media or otherwise interact with us. Please review this Privacy Policy carefully.Please note that we provide different or additional privacy notices in connection with certain activities, programs, and offerings. For more information about our privacy practices in another jurisdiction, please refer to the privacy policy available in our stores, or posted on our website, for that jurisdiction.
REVISIONS TO THIS PRIVACY POLICY
époque évolution reserves the right to change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we will provide you with additional notice (such as adding a statement to our websites’ homepages or sending you a notification).
REVISIONS TO THIS PRIVACY POLICY
époque évolution reserves the right to change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we will provide you with additional notice (such as adding a statement to our websites’ homepages or sending you a notification).
CONTENTS
- Collection of Personal Data
- Use of Personal Data
- Disclosure of Personal Data
- Advertising and Analytics Services Provided by Others
- Data Security, Transfers and Retention
- Children’s Privacy
- Third Party Sites
- Your Choices
- Information for California Consumers: Your California Privacy Rights
- Contact Us
CONTENTS
- Collection of Personal Data
- Use of Personal Data
- Disclosure of Personal Data
- Advertising and Analytics Services Provided by Others
- Data Security, Transfers and Retention
- Children’s Privacy
- Third Party Sites
- Your Choices
- Information for California Consumers: Your California Privacy Rights
- Contact Us
COLLECTION OF PERSONAL DATA
In this Privacy Policy, "personal data" means any information that identifies, relates to, describes, is reasonably capable of being associated with or reasonably can be used to identify an individual or household and other data that is linked to personal data. The types of personal data we collect about you depend on your interactions with us and are described in more detail below. We may also collect your email address via cookies and pixels on the Website through the use of trusted third-party partners. These partners may also combine your email information with other information they have access to such as a mailing address so that we may serve relevant marketing offers to you via email and direct mail. If you wish to opt out of your data being shared with 3rd parties please email us at [email protected]PERSONAL DATA YOU PROVIDE DIRECTLY TO US
- We collect personal data directly from you in a variety of ways, including when you:
- Register for an account, create a profile, participate in interactive areas of our Services, or fill out forms on our Services or in our stores;
- Request additional information about our products or services or sign up to receive our e-mail newsletters, marketing messages or coupons;
- Interact with us on social media, such as by tagging us and/or our products or permitting us to follow your social media profile;
- Purchase any product or service from us;
- Provide design or product feedback or make other submissions to us;
- Request information or assistance from us, including correspondence with our customer service team or our store associates for personalized styling;
- Participate in or respond to surveys or requests for opinions, feedback and preferences;
- Participate in any of our experiential offerings in our stores or at other locations, sponsored by us;
- Participate in or register for our ambassador or membership programs;
- Using other features of our websites that may be offered from time to time, which may require information in order to utilize the features; and
- Sign up for and participate in events, contests, sweepstakes, promotions and special programs that we provide.
- Networking and device information, such as your browser type, IP address, and operating system version, language settings;
- Information about your activity on our Services, such your access times, pages viewed, the routes by which you access our Services, your use of any hyperlinks available within our Services;
- Information about your purchases or transactions with us, including records of products or services you have purchased, returned or are considering purchasing from us;
- Fitness studios and providers of online booking tools when you sign up for and participate in classes offered by us;
- Our other customers, including when they bring you as a guest to one of our events or list you as an emergency contact;
- Third parties hosting events, including those sponsored by époque évolution, when they share event attendance or participation information with us;
- Third-party social media and communication services, such as Facebook, Twitter, Google and Instagram, that you use to interact with our Services (e.g., to create an account) or that allow you to share information (e.g., via plugins, widgets or other tools), but always in accordance with the authorization procedures and privacy settings you establish with such services; and
- Unaffiliated parties, such as service providers that we use, analytics companies, advertising networks, consumer data resellers, and other third parties that provide us with information, so we can better understand you and provide you with information and offers that may be of interest to you.
COLLECTION OF PERSONAL DATA
In this Privacy Policy, "personal data" means any information that identifies, relates to, describes, is reasonably capable of being associated with or reasonably can be used to identify an individual or household and other data that is linked to personal data. The types of personal data we collect about you depend on your interactions with us and are described in more detail below. We may also collect your email address via cookies and pixels on the Website through the use of trusted third-party partners. These partners may also combine your email information with other information they have access to such as a mailing address so that we may serve relevant marketing offers to you via email and direct mail. If you wish to opt out of your data being shared with 3rd parties please email us at [email protected]PERSONAL DATA YOU PROVIDE DIRECTLY TO US
- We collect personal data directly from you in a variety of ways, including when you:
- Register for an account, create a profile, participate in interactive areas of our Services, or fill out forms on our Services or in our stores;
- Request additional information about our products or services or sign up to receive our e-mail newsletters, marketing messages or coupons;
- Interact with us on social media, such as by tagging us and/or our products or permitting us to follow your social media profile;
- Purchase any product or service from us;
- Provide design or product feedback or make other submissions to us;
- Request information or assistance from us, including correspondence with our customer service team or our store associates for personalized styling;
- Participate in or respond to surveys or requests for opinions, feedback and preferences;
- Participate in any of our experiential offerings in our stores or at other locations, sponsored by us;
- Participate in or register for our ambassador or membership programs;
- Using other features of our websites that may be offered from time to time, which may require information in order to utilize the features; and
- Sign up for and participate in events, contests, sweepstakes, promotions and special programs that we provide.
- Networking and device information, such as your browser type, IP address, and operating system version, language settings;
- Information about your activity on our Services, such your access times, pages viewed, the routes by which you access our Services, your use of any hyperlinks available within our Services;
- Information about your purchases or transactions with us, including records of products or services you have purchased, returned or are considering purchasing from us;
- Fitness studios and providers of online booking tools when you sign up for and participate in classes offered by us;
- Our other customers, including when they bring you as a guest to one of our events or list you as an emergency contact;
- Third parties hosting events, including those sponsored by époque évolution, when they share event attendance or participation information with us;
- Third-party social media and communication services, such as Facebook, Twitter, Google and Instagram, that you use to interact with our Services (e.g., to create an account) or that allow you to share information (e.g., via plugins, widgets or other tools), but always in accordance with the authorization procedures and privacy settings you establish with such services; and
- Unaffiliated parties, such as service providers that we use, analytics companies, advertising networks, consumer data resellers, and other third parties that provide us with information, so we can better understand you and provide you with information and offers that may be of interest to you.
USE OF PERSONAL DATA
We collect and use personal data for business and commercial purposes, including to:
- Develop, provide and improve our products, events and services;
- Complete the transactions you request, perform our contractual obligations, and as otherwise anticipated within the context of our ongoing business relationship;
- Create and manage your online accounts, profiles and époque évolution memberships;
- Send notifications related to your account, purchases, exchanges and returns;
- Respond to your requests and any other communications from you, including to provide customer service;
- Send advertising or marketing communications about products, services, offers, promotions, rewards and events offered by époque évolution and others, and provide news and information that we believe may be of interest to you;
- Offer and administer events, classes, contests, prize draws, sweepstakes and other promotions;
- Conduct internal research and development;
- Analyze your engagement with our brand and your use of our Services to better understand your interests and behaviors and customize your experience;
- Detect security incidents and protect against malicious, deceptive, or illegal activity, including fraudulent transactions, error, negligence, and breach of contract, and to protect against harm to the rights, property or safety of époque évolution and our users, customers, employees or the public;
- Debug, identify and repair errors that impair existing intended functionality of our Services;
- Comply with our legal obligations, including our tax obligations and those related to the prevention of fraud and money laundering, and those required for you to benefit from rights recognized by law, or any regulatory requirements or provisions; and
- Carry out certain short-term activities and other reasonable internal purposes related to the products or services you purchase from us or your ongoing relationship with us.
USE OF PERSONAL DATA
We collect and use personal data for business and commercial purposes, including to:
- Develop, provide and improve our products, events and services;
- Complete the transactions you request, perform our contractual obligations, and as otherwise anticipated within the context of our ongoing business relationship;
- Create and manage your online accounts, profiles and époque évolution memberships;
- Send notifications related to your account, purchases, exchanges and returns;
- Respond to your requests and any other communications from you, including to provide customer service;
- Send advertising or marketing communications about products, services, offers, promotions, rewards and events offered by époque évolution and others, and provide news and information that we believe may be of interest to you;
- Offer and administer events, classes, contests, prize draws, sweepstakes and other promotions;
- Conduct internal research and development;
- Analyze your engagement with our brand and your use of our Services to better understand your interests and behaviors and customize your experience;
- Detect security incidents and protect against malicious, deceptive, or illegal activity, including fraudulent transactions, error, negligence, and breach of contract, and to protect against harm to the rights, property or safety of époque évolution and our users, customers, employees or the public;
- Debug, identify and repair errors that impair existing intended functionality of our Services;
- Comply with our legal obligations, including our tax obligations and those related to the prevention of fraud and money laundering, and those required for you to benefit from rights recognized by law, or any regulatory requirements or provisions; and
- Carry out certain short-term activities and other reasonable internal purposes related to the products or services you purchase from us or your ongoing relationship with us.
OPTING OUT
We may share your personal information with trusted third parties who assist us in providing services to you or help us in operating our business. To opt-out of having your information shared with these third parties, please contact customer service. However, please note that certain information may be retained in our records for legal or legitimate business purposes.
OPTING OUT
We may share your personal information with trusted third parties who assist us in providing services to you or help us in operating our business. To opt-out of having your information shared with these third parties, please contact customer service. However, please note that certain information may be retained in our records for legal or legitimate business purposes.
DISCLOSURE OF PERSONAL DATA
We share personal data for the purposes described below:
a. With our Affiliates and Subsidiaries. Disclosures of your personal data to our holding company, subsidiaries and affiliates for the purposes described in the “
Use of Your Personal Data” section above. Since our holding company, subsidiaries and affiliates are located around the world, please note that these disclosures involve cross-border transfers of your personal data as described in the “Data Transfers” section below. b. With our Service Providers. We share personal data with unaffiliated companies or individuals we hire or work with that perform services on our behalf, including customer support, web hosting, information technology, payment processing, product fulfilment, fraud control, direct mail and email distribution, events, contest, sweepstakes and promotion administration, and analytics services. We only share with service providers the personal data that they need to perform services for us. Since our service providers are located around the world, please note that these disclosures involve cross-border transfers of your personal data as described in the “Data Transfers” section below. c. In Connection with a Corporate Transaction. Personal data may be disclosed or transferred as part of, or during negotiations of any purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitisation orfinancing involving époque évolution. d. With our Professional Advisors. We share personal data with our legal, financial, insurance and other advisors in connection with the kinds of corporate transactions described above or in connection with the management of all or part of époque évolution’s business or operations.e. With Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We disclose personal data when we believe doing so is reasonably necessary to comply with applicable law or legal process (including an enforceable request from authorities), to respond to claims (including inquiries by you in connection with your purchases from époque évolution), or toprotect the rights, property or personal safety of époque évolution, our users, employees or the public.f. With Your Consent or at Your Direction. We share personal data with third parties when we have your consent to do so. For example, if you decide to participate in certain interactive areas or features of our events or Services, such as creating a public profile and posting your goals, you consent to the disclosure of this information to other users of our websites. We may alsoshare your personal data with third parties when you intentionally direct us to do so or when you use our Services to intentionally interact with third parties.g.We share personal data with 3rd party marketing partners for commercial use.We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.DISCLOSURE OF PERSONAL DATA
We share personal data for the purposes described below:
a. With our Affiliates and Subsidiaries. Disclosures of your personal data to our holding company, subsidiaries and affiliates for the purposes described in the “
Use of Your Personal Data” section above. Since our holding company, subsidiaries and affiliates are located around the world, please note that these disclosures involve cross-border transfers of your personal data as described in the “Data Transfers” section below. b. With our Service Providers. We share personal data with unaffiliated companies or individuals we hire or work with that perform services on our behalf, including customer support, web hosting, information technology, payment processing, product fulfilment, fraud control, direct mail and email distribution, events, contest, sweepstakes and promotion administration, and analytics services. We only share with service providers the personal data that they need to perform services for us. Since our service providers are located around the world, please note that these disclosures involve cross-border transfers of your personal data as described in the “Data Transfers” section below. c. In Connection with a Corporate Transaction. Personal data may be disclosed or transferred as part of, or during negotiations of any purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitisation orfinancing involving époque évolution. d. With our Professional Advisors. We share personal data with our legal, financial, insurance and other advisors in connection with the kinds of corporate transactions described above or in connection with the management of all or part of époque évolution’s business or operations.e. With Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We disclose personal data when we believe doing so is reasonably necessary to comply with applicable law or legal process (including an enforceable request from authorities), to respond to claims (including inquiries by you in connection with your purchases from époque évolution), or toprotect the rights, property or personal safety of époque évolution, our users, employees or the public.f. With Your Consent or at Your Direction. We share personal data with third parties when we have your consent to do so. For example, if you decide to participate in certain interactive areas or features of our events or Services, such as creating a public profile and posting your goals, you consent to the disclosure of this information to other users of our websites. We may alsoshare your personal data with third parties when you intentionally direct us to do so or when you use our Services to intentionally interact with third parties.g.We share personal data with 3rd party marketing partners for commercial use.We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.